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Please do disturb: Knocking on hotels’ future

You don’t need to fast forward to the future to see robots taking over. The truth is, they are already here – in the present – in tuxedos and bright uniforms, waiting in hotel lounges, receptions and hallways, ready to serve some ‘robot hospitality’. M Social Singapore has its ‘bots’ Aura and Ausca; Hotel Jen in Singapore also has Jeno and Jena, and Vdara Hotel & Spa in Las Vegas has Fetch and Jett – the partners-in-crime ‘hired’ to welcome guests, clean, cook, and provide room service. It’s no longer a prediction nor a forecast but a reality. Welcome to Hotel 2.0.

Is smart tech making us dumb?

Is it true that smarter tech is making us all dumber – and if it is – should we be worried? Is there a need for businesses to do something about it?

Possible

Probable

Just imagine

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